Contact Jeffrey S. Kreutzer, PhD, ABPP, Virginia Commonwealth University at
Citation Kreutzer, J. (2000). The Service Obstacles Scale. The Center for Outcome Measurement in Brain Injury. http://www.tbims.org/ combi/sos ( accessed
Introduction to the Services Obstacles Scale
The Service Obstacles Scale (SOS) was developed to evaluate individuals' and caregivers' perceptions of brain injury services in the community with regard to quality and accessibility. The six-item scale solicits information regarding obstacles to receiving brain injury services, knowledge of and availability of resources, and satisfaction with the quality of care. Items are rated on a 7-point Likert-type scale ranging from Strongly Disagree through Strongly Agree.
The SOS has three main components: (1) satisfaction with treatment resources; (2) finances as an obstacle to receiving services; and (3) transportation as an obstacle to receiving services.